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Shipping & Delivery

Your orders shall be shipped out from our warehouse located at: 2035 Sunset Lake Road, Suite B2, Newark, Delaware 19702.

We proudly offer worldwide shipping via USPS, DHL and UPS.

Please kindly note your order will be processed for stocking, packing and shipping to your address that you provide to us. We shall commit about delivery time to you as table below:

Region

Commitment processing time

Commitment delivery time

Commitment timeframe

United States

2-5 days

5-10 days

7-15 days

Europe

2-5 days

5-15 days

7-20 days

EU

2-5 days

5-15 days

7-20 days

Note:

  • We are NOT responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
  • The ETA above is regarded under normal conditions of weather, social, …
  • When it’s the high peak of demand for logistics or holiday/festival/disaster/strike/demonstration…it will be slower according to the incidents which we cannot control. However, we will have your order delivered or refunded if it gets lost.

SHIPPING OPTIONS:

  • Free shipping: Orders over $75
  • Shipping US: $3.95 For first item + $2 for additional item.
  • Shipping Worldwide: $5.90 For first item + $2.80 for additional item.

Note: We send orders to the shipping address, not the person on it. Please make sure your shipping address is written correctly to avoid any inconvenience.

Although we always try our best to deliver our products to you on time, there are often unforeseeable delays that we cannot control. If we notice such events are likely to take place, we'll let you know first-hand!

If you have any questions or comments, please do not hesitate to contact us through:

Email: stay@hippiegroovy.com

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